Privacy Policy

At Ranax Software, a product of ( Ranax Technology OPC Pvt. Ltd. ), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services or visit our website at ranaxsoftware.com.

By using our services, you agree to the terms outlined in this policy. If you have any questions, please contact us at contact@ranaxsoftware.com.

Information We Collect

A. Information You Provide to Us

Registration & Contact Information: Name, email address, phone number, company name, and billing details when you sign up or contact us.

Project & Communication Details: Information shared during consultations, project discussions, or support requests.

Payment Information: Billing details processed securely through third-party payment gateways like Paytm and Razorpay.

B. Information Collected Automatically

When you visit our website or use our services, we may automatically collect:

  • IP address and device information
  • Browser type and operating system
  • Pages visited, time spent, and referring URLs
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send billing information
  • Respond to your inquiries and provide customer support
  • Send updates, newsletters, and promotional materials (with your consent)
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations and enforce our terms

Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors who assist us in operating our business (e.g., payment processors, hosting providers)
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

Payment Information

We use secure third-party payment gateways such as Paytm and Razorpay to process payments. We do not store your complete credit card or banking details on our servers. Payment information is encrypted and handled in compliance with industry standards.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Your Rights & Controls

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request your data in a structured, machine-readable format

To exercise these rights, contact us at contact@ranaxsoftware.com.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Cookie Policy

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access, correct, or delete your data
  • The right to restrict or object to data processing
  • The right to data portability
  • The right to withdraw consent at any time

To exercise these rights, please contact us at contact@ranaxsoftware.com.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Email: contact@ranaxsoftware.com